Your customers already help each other. Bettermode gives them a branded home to do it, so tickets go down and renewals go up. It's the customer community platform built for how SaaS teams actually work.
When customers can search past discussions and ask peers, they stop opening tickets for things your community already answered. Bettermode sits next to your help center and your product, so the answer is one search away.
New customers leave when they can't get started. A resource hub keeps onboarding guides, announcements, and product education where customers already come for help, so they spend less time hunting and more time using what they bought.
Feature requests scattered across email, Slack, and tickets never become a roadmap. Bettermode collects ideas in one place, lets members upvote, and tells them when you ship. Your roadmap gets sharper and customers feel heard.
Customers who show up keep renewing. Run webinars and AMAs inside the community, recognize your power users, and give people a reason to return. WebinarNinja calls the leaderboard a crucial feature for keeping its community engaged.
The community runs on your brand and inside your product, not on someone else's platform.
Your domain, your brand, your design. Customers see you, not us.
Drop the community into your app, docs, or dashboard. Runna built it right into their mobile app.
SSO, granular roles, and the security controls IT signs off on. Trusted by IBM, Samsung, and Mercedes-Benz.
Run the community on your own branded domain.
Members log in with the credentials they already use.
Keep the space clean with automated and manual tools.
Let members talk one-to-one, with media.
Open and invite-only spaces for the right audiences.
Reputation, contributions, and history in one place.
Surface community answers right inside Zendesk.
Enrich Intercom with member data for context.
Connect the community to thousands of apps.
Pipe community activity into the channels your team lives in.
Sync community data straight to your Salesforce CRM.
Keep contacts and community activity in sync with HubSpot.
Manage your tracking tags across the community.
Measure community traffic and engagement.
The leaderboard is a really crucial feature for us. A great incentive for our community to engage more.
Bettermode scales with our growth and makes it completely easy to customize the community.
Bettermode helped us build a unified community with a continuous experience for learners.
Software for running a branded space where your customers help each other, find answers, and shape your roadmap. It combines self-service support, product education, and feedback in one place.
Yes. The community runs on your domain with your brand and design. Members see your product, not Bettermode.
A help center is one-way articles you write. A community is two-way: customers answer each other, request features, and stay engaged between tickets. Most SaaS teams run both, side by side.
Yes, plus Slack, Zapier, Salesforce, HubSpot, and thousands of apps. Community answers can show up inside the tools your team already uses.
Yes. Bettermode is embeddable, so the community can live in your app, docs, or dashboard. Runna embedded theirs in its mobile app.
Bettermode's Growth plan starts at $18,000 per year, typically well under legacy community tools. See pricing.
Discover how Bettermode fits your business.
Field mapping tips 
Elise Moreau 
Tom Becker 
Devon Lee 
1.8k
