The platform built to power customer communities

Discussions, events, knowledge base, feedback, and analytics in one branded home for your customers. Set it up without engineers, and make it feel like part of your product.

Trusted by industry leaders who demand results
The platform

Everything you need. Configurable.

Every building block a customer community needs, ready out of the box. Turn on what you need and leave the rest off.

Multilingual

Run your community in any language, or several at once.

Advanced search

Members find answers across every space before they ask.

Moderation tools

Keep quality high with queues, rules, and reports.

Private messaging

Direct messages and group conversations built in.

Member access

Control who sees what with roles and permissions.

Gamification

Badges and leaderboards that reward your best members.

Design Studio

A design studio, not a theme picker

Go past logo-and-colors branding. Pick blocks, arrange them, and build the layout you want in a visual editor. Zero code, and a live preview before anything ships.

Layouts built from composable blocks
Your colors, fonts, and spacing everywhere
App Store

Connect the tools you already run

Bettermode plugs into your existing stack. Toggle apps on in a click, configure them per space, and keep data flowing both ways.

Analytics, support desk, and messaging apps
Install and configure without a developer
Embeddable widgets

Community inside your site and app, not a link out

Generate an embed code and place your community in your website or mobile app, where it reads as a native part of the experience, wearing your brand.

For developers

Go further with the API, webhooks, and SDK

Everything in Bettermode is reachable through the GraphQL API. Sync data with your stack, react to events with webhooks, and build custom experiences on the React SDK.

GraphQL API and webhooks
React SDK and Liquid templates
Analytics

Prove what community is doing for the business

Self-serve dashboards track members, activity, and reach without an export. Tie participation to retention and show the ROI in numbers your leadership reads.

Member and activity dashboards
Audit logs and connected-app data
Administration

Run a community of thousands from one screen

Manage members, content, and permissions without digging through menus. Filter by any attribute, act in bulk, and keep it all secure.

Member management with bulk actions
Enterprise-grade security controls
Templates

Start from a template, not a blank page

Browse 100+ designed templates, from help centers to product feedback hubs, each one ready to customize until it looks like you built it in-house.

SaaSplex community template preview
Idea board community template preview
Collide community template preview
EduMark community template preview
FAQ

Questions teams ask before they pick a platform

What is Bettermode?

Bettermode is a customer community platform. Your customers get a branded home for discussions, events, knowledge, and feedback. Your team gets the design studio, moderation, analytics, and integrations to run it.

Can the community match my brand?

Yes, to the pixel. The Design Studio controls layout, colors, and typography, and you can host on your own domain. Customers see your product's community, not a Bettermode page.

Does Bettermode embed in my website or app?

Yes. Generate an embed for any part of the community and place it in your site or mobile app, where it behaves like a native section rather than a link to somewhere else.

Which tools does it integrate with?

Google Analytics, Zendesk, Intercom, Slack, Zapier, Mailchimp, Mixpanel, Amplitude, Fullstory, and more through the App Store. Anything else can connect through the GraphQL API and webhooks.

Do I need developers to run it?

No. Admins launch and run the community from the Design Studio and admin tools. Developers are optional, and when you want them, the API, webhooks, and React SDK are there.

How much does Bettermode cost?

Plans scale with your community's size and needs. See pricing for current plans, or book a demo and we'll scope it together.

Book a demo

See how Bettermode fits your product.

IBM logo

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin, CSR Activation Manager at IBM
Marlee Margolin
CSR Activation Manager
Xano logo

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos, Developer Community Manager at Xano
Lizbeth Ramos
Developer Community Manager
HubSpot logo

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Customer testimonial portrait
Kyle Foster
Marketing Manager
CoachHub logo

Bettermode was selected for its ease of use and for filling in almost all of our coaches’ wishlist.

Jennifer Serrat, customer testimonial portrait
Jennifer Serrat
Community Manager