Product ideation & feedback

Collect feedback that drives your roadmap

Give customers one place to post ideas, vote on what matters, and watch them ship. Turn scattered feedback into a public roadmap that closes the loop and keeps people coming back.

Collect

Capture every idea in one place

A wishlist where customers post what they want and vote it up, so the loudest problems rise to the top on their own.

Upvotes on ideas

Members vote on the ideas they want most, so you prioritize by real demand instead of the loudest voice in the room.

Status updates

Mark ideas Under review, Planned, or Shipped, and everyone who voted gets notified automatically.

Featured and tagged

Pin standout ideas and tag them by theme, so your team and your members can find the signal fast.

Prioritize

A public roadmap that closes the loop

Show customers what you are planning, building, and shipping, so feedback turns into visible progress instead of a black hole.

Keep users in the loop

Planning, doing, and delivered columns let members follow a feature from idea to release.

Make informed decisions

Vote counts and comments give you the context to decide what ships next, and why.

Announce what shipped

Close the loop with a changelog, so the people who asked are the first to hear it landed.

Discuss

Deeper insight from discussions and Q&A

Ideas are the start. Discussions and question spaces surface the why behind them, so you build the right thing, not just the requested thing.

Customer conversations

Threaded discussions let members explain the problem behind a request and rally around it.

Private spaces

Gate a space for beta testers, top accounts, or an advisory group to gather candid feedback.

Featured answers

Pin the accepted answer so recurring questions resolve themselves.

Engage

Gamification that keeps people contributing

Recognition turns one-time posters into regulars. Leaderboards and badges reward the members who bring the best ideas and answers.

Leaderboard

Rank your most active contributors by week, month, or all time, so participation compounds.

Badges

Award automated and manual badges for milestones, so members feel seen for helping.

Reputation

Rich profiles show who is shaping the product, which pulls more of your best customers in.

Make it yours

A feedback hub that looks like your product

Arrange it visually, match your brand, and host it on your own domain, so the board feels native, not bolted on.

Blocks and layout

Assemble pages visually with blocks. Select, arrange, and configure, no code needed.

Apps and integrations

Extend the hub with apps from the App Store, or build your own with the developer platform.

Embeddable widgets

Drop the feedback board or roadmap straight into your product, where customers already are.

Built in

Connected, secure, and ready for scale

Everything you need to run feedback for thousands of customers and keep it flowing into the tools your team already uses.

Integrations

Send ideas and signals to Hotjar, Intercom, Zapier, and Slack, plus a GraphQL API for anything custom.

SSO and social login

Reduce every login to one with SSO, or let members join with Google, Slack, and more.

Moderation tools

Keyword blocklists, a profanity filter, and a moderation panel keep the board clean automatically.

Custom domain and white-label

Host on your own domain and remove Bettermode branding, so the experience is fully yours.

Public and private groups

Open the board to everyone, or gate it for customers, partners, or plans.

Member profiles

Rich profiles connect every idea and vote to a real person on your roadmap.

FAQ

Questions teams ask about product feedback

What is a product feedback and ideation platform?
It is one place where customers post ideas, vote on the ones they want, and follow them through your roadmap, so you prioritize by real demand and close the loop when features ship.
How do upvotes help me prioritize?
Instead of guessing or reacting to the loudest customer, you see which ideas the most people actually want. Vote counts and comments give you the demand and the context to decide what ships next.
Can customers see the roadmap?
Yes. A public roadmap shows what you are planning, building, and shipping. Everyone who voted on an idea gets notified as it moves, so feedback turns into visible progress.
Does it integrate with Jira, Intercom, and Hotjar?
Yes. Native integrations connect Bettermode to Hotjar, Intercom, Zapier, and Slack, and the GraphQL API and webhooks cover anything custom, including syncing ideas into your dev tools.
Can I embed the feedback board in my product?
Yes. Generate an embed for the wishlist, roadmap, or any space and drop it into your app or website, where it behaves like a native section instead of a link out.
How does gamification increase participation?
Leaderboards and badges recognize the members who post the best ideas and answers. Recognition turns one-time posters into regular contributors, so your feedback loop keeps producing signal.

Book a demo

See how Bettermode turns feedback into your roadmap.

IBM logo

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin, CSR Activation Manager at IBM
Marlee Margolin
CSR Activation Manager
Xano logo

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos, Developer Community Manager at Xano
Lizbeth Ramos
Developer Community Manager
HubSpot logo

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Customer testimonial portrait
Kyle Foster
Marketing Manager
CoachHub logo

Bettermode was selected for its ease of use and for filling in almost all of our coaches’ wishlist.

Jennifer Serrat, customer testimonial portrait
Jennifer Serrat
Community Manager