Every feature that powers a Bettermode community
52 features across 14 categories: structure, engagement, customization, moderation, analytics and a full developer platform. Everything you need to launch a customer community and keep it active, in one place.
Community structure
How content and Spaces are organized so members always know where to go.
Spaces
Flexible containers with built-in posting permissions to categorize content and structure your customer hub.
Collections
Group a set of Spaces in one place, ordered whichever way makes navigation easiest.
Tags
Tag content for an extra way to organize posts and keep the community easy to navigate.
Authentication
Meet members where they are, from a simple email login to enterprise SSO.
Member authentication
Choose how members log in, from email and password to social login and SSO.
Social login
A frictionless way to join using Google, Facebook, LinkedIn, Slack or Discord.
Private / public
Set the community to public or private, and let members invite peers by invitation.
SSO
Reduce every login to one for greater security and convenience. Supports OAuth, JWT and custom SSO.
Customization
Make the community unmistakably yours, no code required.
Custom Spaces
Build a Space around exactly what you need, whether that is Q&A, job listings or reviews.
Blocks
Assemble your community visually. Select, arrange and configure Blocks without touching code.
Explore page
A customizable landing page where members discover Spaces, banners and the posts you choose to feature.
Colors and typography
Pick from carefully crafted palettes and professional type that reflect your brand.
Custom profile fields
Create profile fields that fit your community and let members share more about themselves.
Custom navigation
Change the header, sidebar and top bar. Arrange elements and add links however you like.
White-label
Remove Bettermode branding and use your own domain, logo and email address.
Custom domain
Move the community to your domain or subdomain and capture traffic under your brand.
App Store
Extend the platform with the tools your team already uses.
Google Analytics
Mailchimp
Mixpanel
Zendesk
Intercom
Fullstory
AmplitudeApps
Add new functionality to the community and push the platform's flexibility further.
Integrations
Slack, Intercom and more are a click away. Connect Bettermode to your business workflow.
Custom apps
Build apps tailored to your use case with the developer portal, and extend the platform however you need.
Members
Know who's in your community and give them the right access.
Profiles
Present member information beautifully, from picture and name to their contributions.
Member directory
Help members find and network with each other through a directory of your community.
Member roles
Assign privileges by role, from regular member to moderator and admin.
Member export
Export member data in a few clicks and import it into any other tool for deeper analysis.
Member sort and filter
Segment members by their properties, including custom fields, with filters.
Engagement tools
The mechanics that turn visitors into active, returning members.
Katrina · Feature request · 16 minutes agoMulti-language sites and CMS fields
Jennifer is attending an event
Community summit: building in public
+5
Jennifer
PM mental models
The mental models our best product managers use to ship faster.
Demi Wilkinson20 Jan
Build custom automations and integrations with apps.
The new dashboard view is live. Pages and exports load faster.
Send community notifications to any Slack channel.
Reactions and comments
Members engage with each other's posts using @mentions, rich text, images, gifs and reactions.
Feed
A personalized activity feed keeps members hooked with content driven by the Spaces and topics they follow.
Leaderboards
Automatically surface your most reputed members to build healthy competition and recognize quality.
Private messaging
Rich direct messages with images, videos and files, and it can be automated with Zapier.
Badges
Recognize members and lift participation with automated smart badges and manual ones.
Content experience
A publishing experience members actually enjoy, optimized for reach.
Two hundred members joined us in Toronto last week.Maya Chen ran the product AMA, and the questions were so good we are turning the answers into a series…
Post editor
A beautiful posting experience with formatting, media uploads, @mentions and embeddable content.
Translation
Set a primary language and let members translate community content in real time.
Social (OG) optimization
Show posts in their best form on social with smart, customizable Open Graph tags.
SEO
Built-in best practices like meta tags and schema markup present content in its most optimized form.
Multilingual
Host your community in multiple languages by translating the interface and emails.
Embedding
Bring the community wherever your audience already is.
Join clubs
Running
Training plans, race prep, and the local 5k crew.
Basketball
Pickup games, drills, and league night recaps.
Live scores
Scores, news, and player rankings as they land.
Stretching
Mobility routines that keep you moving pain-free.
Weight training
Programs and form checks for every level.
Skiing
Alpine trip reports and gear talk all season.
Biking
Road and trail rides, plus weekend group routes.
Weight lifting
Strength programming, PRs, and meet prep.
Tennis
Match play, news, and open court sessions.
What's on your mind?A surprising diversity of responses in our reef survey data this month. Full write-up in the lab notes.
New batch of reagents came in. Someone owes me a shelf reorganization.
Embed tools
Powerful embeds drop the social experience straight into your app or website to drive engagement.
Search
Members find the right answer fast, inside and beyond the community.
Advanced search
Reliable search built into the core experience, with filters for any kind of content.
Federated search
Extend search to external sources like a knowledge base or learning management system.
Analytics
See what's working and where your community is heading.
Reach and engagement
Visualize activity, page views, unique visits and the times your community is most active.
People
Track new and active member growth, and rank top members by posts, replies and reactions.
Post
Uncover trends across posts, replies and reactions, and find your most popular content.
Spaces
See top Spaces by posts, views and members, and understand how the busiest ones perform.
Moderation
Keep the community safe and on-brand without constant babysitting.
Sam Torres · posted in Announcements · 2 min agoKeyword blocklist · “giveaway”Huge giveaway this week! Click my profile link and enter the draw before Friday…
Omar Diallo · replied in Q&A · 14 min agoProfanity filterThis release is •••• confusing. Where did the export button go?
Keyword blocklist
Automatically flag posts containing keywords you define and notify your moderation team.
Profanity filter
Raise community safety by automatically flagging posts with profane words using a built-in filter.
Moderation rules
Set a minimum account age for creating posts and replying to keep the hub clean.
Moderation panel
Allow, edit or reject posts efficiently, and protect your members and your brand.
Notifications
Pull members back at the right moment, on the right channel.
Jess Park · in Launch feedback · 1hRounding up everything we heard during the beta. The navigation changes tested well, and three themes kept coming up…
Mateo Ruiz · in Q&A · 3hWebhooks 101: a practical guide to wiring community events into your stack…
Notifications
Reach members with in-app, email and desktop notifications, extendable through apps like Slack.
RSS feed
Members and admins stay updated through feeds built from posts, replies and contributions.
Security and audit logs
Enterprise-grade controls and a clear record of everything that happens.
Lena FischerUpdated posting permissions in Product updates09:41JD NguyenExported the member list (CSV, 12,408 rows)09:12Ana SousaChanged Devon Lee’s role: Member → ModeratorYesterdayOmar DialloSigned in with SSO (Okta)YesterdayMaya ChenRejected a post in AnnouncementsTuesdayEvery connection is encrypted. The certificate renews automatically.
1,284 emails sent this week. Delivery status tracked per recipient.
Password strength
Enforce password requirements, including character and symbol rules, to protect accounts.
SSL certificate
A free SSL certificate secures every connection, and enterprise clients can upload their own.
Audit log
A clear view of member activity, filterable by member, Space and activity type.
Email log
A complete list of emails the community generates, with status by recipient and email type.
Developers
Build anything on top of Bettermode with a first-class developer platform.
Developer portal
Bring your community ideas to life with custom apps built around your use case.
API and webhooks
A flexible API, webhooks and template engine for automation and custom workflows.
Start from a template, not a blank page
Browse 20+ professionally designed templates, from help centers to product feedback hubs, each ready to customize until it looks like you built it in-house.
Discussion
Thread-based conversation
Ideation
Collect feedback and upvotes
Articles
Long-format posts and blogs
Questions
Ask questions and find support
Landing page
Guide members through content
Events
Bring your community together
Document page
Pages for text-heavy content
Job board
Attract talent through your community
Collections
Show different resources in one Space
Changelogs
A record of every notable change
Product updates
Announce updates and new features
Custom space
Start from a blank canvas
Questions teams ask before they pick a platform
Book a demo
See how Bettermode fits your product.
