The 90-day community visibility playbook
Make your customer answers easy to find, understand and maintain. Written for search, AI answers and humans at the same time, with a 90-day plan to get there.
Three phases across ninety days
Three phases, each with a clear finish line.
A page worth finding
Five criteria before anything else: eligible, understandable, useful, trusted, maintained.
Publish the answer, protect the account
The public, hybrid and private tradeoff, with a launch checklist you can work through.
Days 1 to 30
Find twenty questions customers really ask, check eligibility, audit answer quality, capture the baseline.
Days 31 to 60
The source ready edit: title, opening, proof, trust, discovery, path. One answer finished before the next one starts.
Days 61 to 90
One governance rule per content type, and a thirty minute monthly review that keeps the whole thing current.
Measure signals, not vibes
Five observable signals and a baseline against day 90. There is no universal AEO score, so the guide does not invent one.
Common questions
Ready when you are
One work email, and the download appears on this page straight away.
Get the playbook