/

Bettermode vs
Khoros

Compare Bettermode and Khoros for B2B SaaS customer communities, enterprise service programs, and social engagement.

Book a demo

Bettermode: Modern Community Engagement Made Simple

Bettermode delivers everything brands, organizations, and non-profits need to build vibrant online communities that drive engagement and foster meaningful connections. Our platform combines intuitive design with powerful features to help you create a community that perfectly aligns with your brand vision.

Why community builders choose Bettermode:

  • Customizable Spaces: Tailor your community structure to fit your needs with modular spaces.

  • Starter is $399 per month billed yearly or $499 month to month. Growth is $1,500 per month billed yearly or $1,750 month to month. Premium uses custom pricing.

  • AI tools: AI Spam Detector is available across plans. Ask AI and Federated Search start on Growth.

  • Gamification Tools: Boost engagement with badges, points, leaderboards, and reputation systems.

  • Integrations: Connect Bettermode with tools such as Slack, Zapier, Salesforce, HubSpot, and Intercom.

Khoros: Enterprise-Grade Customer Engagement Platform

Custom pricing. Contact Khoros for a quote.

What Khoros offers:

  • Enterprise Customer Support: Tools built for large-scale customer service and peer-to-peer support forums.

  • Advanced Analytics: Sentiment analysis and extensive customer behavior reporting across channels.

  • Native Mobile Apps: Mobile community access via dedicated iOS and Android apps (with additional development and maintenance required).

Feature Comparison: Bettermode vs. Khoros

Features
User Experience
No-code, intuitive interface with a low learning curve.
Feature-rich but complex and requires training.
Customization
White labeling is available on Growth and Premium plans, with modular spaces and visual design tools.
Implementation requirements depend on the selected Khoros package, integrations, and configuration.
Pricing
Starter is $399 per month billed yearly or $499 month to month. Growth is $1,500 per month billed yearly or $1,750 month to month. Premium uses custom pricing.
Custom pricing. Contact Khoros for a quote.
Community Tools
Spaces, forums, Q&A, events, and gamification features to boost engagement.
Powerful customer support communities and social media management tools.
Analytics
Comprehensive built-in analytics with real-time engagement insights.
Advanced sentiment analysis and deep reporting for large enterprises.
User-Generated Content
Advanced moderation and AI-driven curation tools.
Standard moderation features without automation for UGC management.
Integrations
Extensive integration options via open API, webhooks, and Zapier.
Integrations available, but often require custom API work and developer involvement.
Implementation Time
Implementation guidance is available based on your plan and requirements.
Implementation requirements depend on the selected Khoros package, integrations, and configuration.
Customer Support
Highly responsive support team and comprehensive resources for all plans.
Support options vary by Khoros package and service agreement.
Mobile Experience
Optimized responsive web design (great on any device, no app needed).
Native iOS and Android apps; additional overhead to maintain.

Book a demo

Discover how Bettermode fits your business.

IBM logo

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin, CSR Activation Manager at IBM
Marlee Margolin
CSR Activation Manager
Xano logo

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos, Developer Community Manager at Xano
Lizbeth Ramos
Developer Community Manager
HubSpot logo

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Customer testimonial portrait
Kyle Foster
Marketing Manager
CoachHub logo

Bettermode was selected for its ease of use and for filling in almost all of our coaches’ wishlist.

Jennifer Serrat, customer testimonial portrait
Jennifer Serrat
Community Manager
Lenovo logo
270%
Scale in member engagement
Read Story
Logitech logo
270%
Scale in member engagement
Read Story
Mercedes-Benz logo
270%
Scale in member engagement
Read Story
HubSpot logo
270%
Scale in member engagement
Read Story
IBM logo
270%
Scale in member engagement
Read Story
Samsung logo
270%
Scale in member engagement
Read Story

Online Community Engagement

Bettermode
Khoros
  • Advanced gamification tools like badges, points, and leaderboards drive member participation.

  • AI Spam Detector is available across plans. Ask AI and Federated Search start on Growth.

  • Real-time activity feeds create a lively, interactive member experience.

  • Khoros serves enterprise community, customer service, and social engagement programs.

  • Higher reliance on traditional community forums and manual engagement strategies.

Ease of Implementation

Bettermode
Khoros
  • Drag-and-drop configuration enables quick setup without technical complexity.

  • Use templates and visual design tools to configure common community layouts.

  • Implementation guidance is available based on your plan and requirements.

  • Complex configuration requires longer deployment cycles.

  • Extensive training needed to operate advanced features properly.

Affordabilty

Bettermode
Khoros
  • Starter is $399 per month billed yearly or $499 month to month. Growth is $1,500 per month billed yearly or $1,750 month to month. Premium uses custom pricing.

  • Public plan pricing and documented feature allowances.

  • Accessible to organizations of all sizes.

  • Custom pricing. Contact Khoros for a quote.

  • Large minimum investments restrict availability for smaller businesses.

Customization Flexibility

Bettermode
Khoros
  • White labeling on Growth and Premium, with modular spaces

  • No coding needed for powerful community customization.

  • Extensive templates make setup fast and simple.

  • Advanced customization possible but usually requires developers.

  • High customization costs can limit flexibility for non-enterprise customers.

User Satisfaction

Bettermode
Khoros
  • Designed for straightforward administration, member participation, and documented integrations.

  • Designed for straightforward administration, member participation, and documented integrations.

  • Designed for straightforward administration, member participation, and documented integrations.

  • Lower satisfaction among organizations without dedicated IT teams.

User-Generated Content Management

Bettermode
Khoros
  • Ask AI and Federated Search are available on Growth and Premium.

  • Easy moderation workflows empower admins to maintain content quality.

  • Standard UGC management tools without advanced automation.

  • Greater manual effort required to curate valuable content.

Mobile Experience

Bettermode
Khoros
  • Fully optimized mobile-responsive web experience.

  • No app installation needed – seamless access on any browser.

  • Native apps available for iOS and Android.

  • Additional setup and ongoing maintenance costs for branded apps.

Community Analytics

Bettermode
Khoros
  • Easy-to-use dashboards track engagement, activity, and community growth.

  • Real-time insights available without needing technical expertise.

  • Deep analytics and sentiment tracking available.

  • Often requires technical staff to extract full insights and optimize reports.

Switching is seamless

We help move your users, content, and structure, with guidance designed to keep downtime low.

Book demo
Why Bettermode?

Why Leading Brands Choose Bettermode

Samsung logoXano logoHubSpot logoLogitech logoIBM logoMercedes-Benz logo
Samsung logoXano logoHubSpot logoLogitech logoIBM logoMercedes-Benz logo

Build a Community That Reflects Your Brand

Create a customized community experience that fits your brand identity. Use visual design tools and modular spaces to shape the member experience.

Drive Meaningful Engagement Without Breaking the Bank

Starter is $399 per month billed yearly or $499 month to month. Growth is $1,500 per month billed yearly or $1,750 month to month. Premium uses custom pricing.

Leverage User-Generated Content for Authentic Growth

Bettermode's powerful content management tools make it easy to encourage, curate, and showcase valuable user-generated content. Build a self-sustaining community where members actively contribute, creating a virtuous cycle of engagement.

Get Actionable Insights With Comprehensive Analytics

Understand what's working in your community with Bettermode's intuitive analytics dashboard. Track engagement metrics, identify trends, and optimize your community strategy based on real data, not guesswork.

Plan and launch with a guided setup

Use templates, visual design tools, and implementation guidance to configure the community around your requirements.

The Community Platform Behind Top Brands

Brands including Lenovo, Mercedes-Benz, Logitech, IBM, HubSpot, and Samsung use Bettermode for customer communities.

View all showcase →
IBM customer story cover image
FlutterFlow customer story cover image
Xano customer story cover image
Lenovo customer story cover image
Logitech customer story cover image
Yoto customer story cover image

Built for businesses. Rated by experts

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President
Xano logo

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos, Developer Community Manager at Xano
Lizbeth Ramos
Developer Community Manager

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.
Profesor de guitarra

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.
Profesor de guitarra

Innovative experience

I’ve really enjoyed learning and using Bettermode. It’s a great platform for building and hosting an online community. Lots of features and it keeps getting better.

Peter S.
Product Owner

Stellar platform and support

Bettermode offers extensive onboarding, quick responsiveness, continuous innovations, valuable resources, and genuinely supports customer goals and feedback.

Angie O.
Tech marketer
HubSpot logo

Using Bettermode has been a game-changer for us. Its powerful capabilities and features have revolutionized the way we engage with our community, leading to more effective connections and experiences.

Customer testimonial portrait
Kyle Foster
Marketing Manager

Literally the most efficient community platform

The learning curve is very low, with intuitive building blocks and a powerful activity feed for modern web users. The team stands out by deeply understanding our needs, guiding us with a clear strategy, and recommending the best features for our use case.

Monica D.
Sr. Product Manager

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President
Xano logo

Our experience with Bettermode has been fantastic—it’s become an essential part of how we support and engage our users, and we’re excited to see it evolve further with our community.

Lizbeth Ramos, Developer Community Manager at Xano
Lizbeth Ramos
Developer Community Manager

A super complete platform

I like how easy it is to use, the variety of space types, integrations, admin automation, and responsive support for a user experience.

Gustavo C.

Commuity Manager

Build a community and engage

We appreciated the ease of setting up Bettermode, as well as for the users - you don’t want people getting stuck in order to on-board.

William M.
Production Manager

Thanks to Bettermodes APIs

We went live with an integrated community in our mobile app in 1.5 months thanks to Bettermodes APIs, Really speeds up time to market on community

Amanda B.
Commuity Builder

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President

Powerful widgets and integration options

We needed an integrated community solution for our e-commerce product and chose Bettermode after thorough research. Using SSO, API, and widgets, we seamlessly connected our user base and integrated the community into our customer journey.

Laverne C.
Communications Specialist

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President
IBM logo

Bettermode's automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.

Marlee Margolin, CSR Activation Manager at IBM
Marlee Margolin
CSR Activation Manager

The most cost efficient

We needed an integrated community solution for our e-commerce product and chose Bettermode after thorough research. Using SSO, API, and widgets, we seamlessly connected our user base and integrated the community into our customer journey.

Dwana R.
Consumer Credit Analyst

A top notch platform for our client community

Bettermode enabled us to quickly launch a customizable client community for content, Q&A, and subgroup discussions with an easy-to-use interface.

Meryl W.
Senior Vice President
CoachHub logo

Bettermode was selected for its ease of use and for filling in almost all of our coaches’ wishlist.

Jennifer Serrat, customer testimonial portrait
Jennifer Serrat
Community Manager

Best low/no code option

Intuitive design and interface, great customer support, vibrant creator community.

Huub S.
CEO

Highly customizable platform

It has a nice design, it can be customized as a completely white label social network, and you can create different spaces.

Felipe M.
Profesor de guitarra

Create powerful web apps

The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
Emoji - surprised Emoji - satisfied
Switch to
Bettermode

Where leading brands build lasting customer connections.

Book demo

Got questions?
We’ve got answers.

Find quick answers to common questions about features, plans, customization, and more.

What problems does Bettermode solve?

Bettermode helps marketing and CS teams use community to drive engagement, retention, and revenue. We put your customers, content, and conversations in one place so you can see what's working and turn users into advocates.

What security and compliance standards does Bettermode meet?

Security is built in. Bettermode is SOC 2 Type II compliant and supports GDPR and enterprise-grade data protection standards. Your data stays secure, owned by you, and handled with proven best practices.

How does migration from an existing community platform work?

We help you move your users, content, and structure from your current platform. We’ll guide the process end-to-end so you can switch over with minimal downtime.

How does Bettermode integrate with our existing stack?

Bettermode connects to Salesforce, Hubspot, Intercom, Segment, and other tools you're already using. Need custom workflows? Use our APIs and webhooks.

How does Bettermode support customers after launch?

You get ongoing support after launch. We help with strategy, share best practices, and show you how to track results.