Recorded Demo: See Bettermode in Action

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FAQs

Should you build a community with Bettermode?

Get your common questions answered
Brand-led customer communities
Bettermode helps businesses scale customer success, collect product feedback, boost customer engagement, and promote peer-to-peer support.

Because of Bettermode's focus on businesses, Bettermode offers robust customization tools and there is tight integration with third-party apps such as HubSpot, Zendesk, and Intercom. The product roadmap is fully influenced by the needs of businesses building customer communities.
Budget and annual contract

Bettermode offers two subscription plans – Advanced and Enterprise. The pricing for the Advanced plan starts from $599/mo. The Enterprise plan requires custom pricing and Bettermode's sales team can help with that.

All subscriptions require an annual contract. However, payment can be made on a monthly basis.
Enterprise-grade security
Large businesses often require advanced security to add an additional layer of protection to the community. That’s why Bettermode offers custom security header, custom SSL certificate, and performs penetration testing via third-party experts.
Custom functionalities with Developer Portal
If you are looking to build custom functionalities for your community, Bettermode's Developer Portal can help you with API, webhooks, and the Liquid Template engine. These custom enhancements are made available in your community App Store as custom apps.
Regulatory compliances
Bettermode is SOC II certified to ensure reliability and data processing integrity. Apart from that Bettermode helps businesses create GDPR and CCPA-compliant communities with a built-in policy and guidelines tool. Bettermode audit log feature is available to all enterprise customers.

Finally, Bettermode can help businesses comply with data residency requirements by hosting data in preferred geographical locations. For instance, data can be hosted in Germany for customers from Europe.