Bettermode
a better alternative to
Gainsight Digital Hub

Bettermode is popular with community builders for its professionally-made templates, powerful design studio, and modular apps.
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The engine empowering community-led businesses
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Bettermode vs. Gainsight Digital Hub

Bettermode

Gainsight Digital Hub

Time to launch
In days with premade templates for all common use cases
Weeks to months
Community customization
Unmatched customization options to create unique layouts
A range of widgets to customize different areas of the community
App store
An increasing number of apps to enhance functionality
No concept of modular apps
Developer platform
API, webhooks, and a Liquid Template engine
API and Webhooks are available. But, no dedicated developer portal
Embed tools
Tools to embed community with customizable UI
A widget to search community content
Price
Starts from $599/mo
Starts from $900/mo
Third-party reviews

Don’t just take our word for it

See what G2 Crowd reviews say

Bettermode

Gainsight Digital Hub

Ease of Use
9.3
8.7
Ease of Setup
9.3
8.5
Ease of Admin
9.5
8.6
Quality of Support
9.3
8.9
Has the product been a good partner in doing business?
9.6
9.1
Product Direction (% positive)
10.0
8.6
Features

Everything you need. Configurable.

All you need to engage your customers, enhance their experience, and win them for life!

Multilingual

Host your community in different languages

Advanced search

Reliable search with filtering options and shortcut keys.

Moderation tools

A combination of automation rules and robust tools to keep the community safe.

Private messaging

Private messaging supports rich content with images, videos, files, and more!

Member access

Granular controls to keep the community or sections of the community private.

Gamification

Badges and leaderboard system to drive community engagement.
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Templates

Choose from 20+ premade templates

Select from our professionally designed templates or create your own templates based on your unique needs.
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Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow
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Zendesk

Allows your customers to search the Zendesk knowledge base directory from your Bettermode community.
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Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.
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Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.
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Fullstory

FullStory tells you everything you need to know about your customers digital experience.

Find out why our customers trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer

The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

Jennifer Lee from WebinarNinja
Jennifer Lee
Community Manager

Bettermode scales with our growth and makes it completely easy to customize the community!

David Guthrie
Customer Success

Bettermode helped us build a unified community with continuous experience for learners.

Mariah Olson
Head of Community
Customers

Success stories

Discover how businesses like yours use Bettermode to streamline their customer experience
Compliance

Enterprise ready

Community software with advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance, and full data protection.
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Create powerful web apps

The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
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